MountProxies has very transparent policies for exchanging products as well as giving refunds to users under valid circumstances.
Eligibility Criteria
You are eligible for an exchange of a product if you:
Ask for the product exchange within the first 3 days of purchase if the product you would like to have shows available on our website at the moment of your request.
Experience downtime for your proxy for a prolonged time period.
You are eligible for a refund if:
Within 24hrs of using our product, you decide our proxy servers do not
fit your business or personal use case and would not like to be a
customer.
In case you classify under either of the above cases, please contact the MountProxies support team through direct chat. We are available 24×7 to help you with any problem related to your proxy product.
Non-Refundable Account Credit
One way our customers can get a proxy renewal is by adding credit to their MountProxies account. This serves two purposes:
Customers can set the money aside as an advance for the next month’s proxy service and stop worrying about more things.
It ensures that the assigned proxies stay with their current users and there is no proxy mix-up that comes with a declined renewal payment method.
Hence, the credit once added to the account is a clear indication of customers’ trust in our services and is rendered non-refundable for that very reason. Customers can choose to utilize their credit by investing in our proxies right away or wait as long as they want to; their credit stays safe within their MountProxies account nonetheless.
MountProxies has very transparent policies for exchanging products as well as giving refunds to users under valid circumstances.
Eligibility Criteria
You are eligible for an exchange of a product if you:
You are eligible for a refund if:
fit your business or personal use case and would not like to be a
customer.
In case you classify under either of the above cases, please contact the MountProxies support team through direct chat. We are available 24×7 to help you with any problem related to your proxy product.
Non-Refundable Account Credit
One way our customers can get a proxy renewal is by adding credit to their MountProxies account. This serves two purposes:
Hence, the credit once added to the account is a clear indication of customers’ trust in our services and is rendered non-refundable for that very reason. Customers can choose to utilize their credit by investing in our proxies right away or wait as long as they want to; their credit stays safe within their MountProxies account nonetheless.