Category: Knowledge Base

Exchange and Refund Policy

MountProxies has very transparent policies for exchanging products as well as giving refunds to users under valid circumstances. You are eligible for a product exchange if you Request the change within the first 3 days…

Why Does the Speed of My Proxy Slow Down Sometimes?

Proxy speeds often depend on two things: 1. The time of the day and 2. The traffic at that moment. There are some typical hours, for example, business hours when network providers or cellular network…

IP Rotation

How Frequently Does the IP for a Proxy Rotate? Our proxies are 100% mobile-based. Now what’s different between mobile IPs and other types of proxy IPs? Their ability to connect to real mobile network towers…

How to Add Credit to Your MountProxies Account

Let’s begin with an explanation of what Credits are exactly. Credits are real money, and that’s money in about any amount that you can add in your MountProxies account through a number of authorised ways…