MountProxies has very transparent policies for exchanging products as well as giving refunds to users under valid circumstances. You are eligible for a product exchange if you
- Request the change within the first 3 days of purchase or renewal.
- Experience downtime for your proxy for a prolonged time period.
We also process refunds only when you report within 24hrs of using our product, that it isn’t cut out to match your use case.
In case you classify under either of the above cases, please contact the support team of MountProxies, who are available 24×7 to help you with any problem related to your proxy server.